Travia dedicated airline retail areas, in addition to retail travel shops under the Travco Group, devoted to the sale of specific airline products, are fully branded with the airline's identity and are staffed with personnel familiar with the requirements of its passengers.

Travia's services are strongly enhanced by state-of-the-art offices utilizing only the best IT infrastructures, operating the most advanced Internet Based Reservation engines (IBRE) and e-portals in addition to the commonly used GDSs including Sabre and Amadeus.

An in-house developed secure tariff module is linked with our sophisticated TRAVIA Front Office System. This enables the Airline Affairs staff to access all fares information for precise distribution and error-free ticketing.

For our customers, our Retail Call Center under Travco Retail operation is backed up with a free ticket delivery service, the latter operating during the normal working hours of 09:00 - 21:00 hrs. Our airport travel shop continuously provides round-the-clock ticketing facilities, manned by our dedicated and friendly multi-lingual representatives.